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Privacy Policy

Effective Date: November 12, 2025

  1. Introduction

Welcome to Booktime (the “Service”, “we”, “us”, or “our”). This Privacy Policy describes how we collect, use, disclose, and protect information you provide to us or that we collect when you use our website, scheduling platform, dashboard, booking pages, calendar integrations, payment features and related services (collectively, the “Services”).
By using our Services, you accept the practices described in this Policy.

  1. Definitions
  • “Personal Data” means any information relating to an identified or identifiable individual.
  • “Usage Data” means data collected automatically through use of the Service (for example, log-data, device information).
  • “Customer Data” means data that our customers (you or users of your booking pages) input into the Service (for example, names, emails of invitees, appointment details).
  • “Service Providers” means third-party companies or individuals who process data on our behalf.
  1. Information We Collect

3.1 Information You Provide Directly

We collect Personal Data that you directly provide when you:

  • Create or manage your Booktime account, e.g., name, email address, password, billing information.
  • Use our booking pages (as a booker or invitee), e.g., name, email address, phone number, details of the appointment.
  • Provide payment information via our integrated payment feature (handled by our payment processor).
  • Contact us for support, provide feedback, or participate in surveys or promotions.

3.2 Information Collected Automatically

When you use our Services, we (and our Service Providers) may automatically collect Usage Data such as:

  • IP address, browser type, operating system, device identifiers, time zone, referring/exit pages.
  • Information about how you use the Service, e.g., which pages you visit, how long you stay, what features you use.
  • Cookies, web beacons, local storage, pixels, and other similar technologies.

3.3 Information from Third Parties

We may receive information about you from third-party sources such as calendar service providers, lead-generation services, or analytics platforms.

3.4 Customer Data

When you are a customer of Booktime (i.e., you integrate your calendars, accept bookings, collect payments), you or your invitees may input Personal Data (names, emails, phone numbers, meeting details, payment amounts). We process Customer Data on your behalf as a data processor (or as a controller when applicable).

  1. How We Use Your Information

We use the collected data for purposes including:

  • To provide, maintain and improve the Services (e.g., enabling scheduling, calendar integrations, payment collection, dashboard features).
  • To create and manage your account, process payments, and respond to your requests.
  • To send service-related communications (e.g., appointment reminders, billing notifications, updates).
  • To customize, analyze and improve our Services, including usage analytics and feature development.
  • To detect, prevent, investigate and respond to fraud, security incidents, violations of our Terms.
  • To comply with legal and regulatory obligations.
  1. How We Share Your Information

We may share your Personal Data in the following ways:

  • With Service Providers who help us operate the Services (e.g., payment processors, hosting providers, analytics services, email providers).
  • With our affiliates and business partners (for example, if we enter a merger or acquisition).
  • With your consent or at your direction.
  • When required by law, to comply with legal process, protect rights, property or safety of our users or others.
  • As part of a business transaction (e.g., asset sale, merger, or acquisition), in which case your data may be transferred to new owners.
  1. Payment Processing

If you use our payment features, please note: we do not store full credit-card details ourselves. Payment details (such as card number, expiration date) are processed via third-party payment processors (e.g., Stripe) that adhere to industry standards (e.g., PCI-DSS).
The payment processors we use are listed here: [insert list].

  1. Cookies and Tracking Technologies

We and our Service Providers use cookies, web beacons, pixels, and similar tracking technologies to:

  • Recognize your device and browser, facilitate login sessions.
  • Analyze usage of the Services and to improve functionality.
  • Tailor marketing and promotional communications (subject to your consent or region-specific rules).
    You can set your browser to refuse cookies or to alert you when cookies are being used, but some parts of the Service may not work properly without cookies.
  1. International Data Transfers

Because we operate globally, your Personal Data may be transferred to, processed in, and stored in jurisdictions outside of your home country (including the United States). By using the Services, you consent to such transfers. We will take appropriate safeguards (such as standard contractual clauses) where required under applicable law.

  1. Data Retention

We will retain Personal Data only for as long as needed to fulfill the purposes for which it was collected, to comply with legal obligations, to resolve disputes and enforce our agreements. When retention is no longer necessary, we will delete or anonymize the data.

  1. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, such as:

  • The right to access the personal data we hold about you.
  • The right to correct or update inaccurate or incomplete Personal Data.
  • The right to request deletion of your Personal Data (“right to be forgotten”), subject to legal limits.
  • The right to restrict or object to certain processing of your Personal Data.
  • The right to opt out of marketing communications.
  • Residents of California may have additional rights under the California Consumer Privacy Act (CCPA).
  • Residents of the European Economic Area (EEA) and United Kingdom may have rights under the General Data Protection Regulation (GDPR).
    To exercise your rights, please contact us at [email address] (see “Contact Us” below). We may need to verify your identity before responding to your request.
  1. Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect Personal Data from children under 18. If we learn that we have collected data from a child under 18 in violation of this Policy, we will take steps to delete the data.

  1. Security

We implement commercially reasonable organizational, technical and administrative security measures to protect Personal Data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the “Last Updated” date. Your continued use of the Services after changes are posted constitutes acceptance of the changes.

  1. Contact Us

If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Email: support@trybooktime.com